Refund & Return

Refund & Return Policy

Last updated:26/07/2025

at KD Boutique, we strive to ensure our customers are completely satisfied with their purchases. if you are not entirely happy with your order, we're here to help.

Returns

You have 28 days to return an item from the date you received it.

To be eligible for a return, the item must be:

Unused and in the same condition that you received it
In its original packaging
A receipt or proof of purchase is required

Non-returnable item included:

Gift Cards
Downloadable Products
Personalised or Customized items
Sale or clearance items.

Refunds

Once we received your item, we will inspect it and notify you of the status of your refund.

If approved, your refund will be processed to your original method of payment with 5 Business Days.
If the return is not approved (e.g, Used or Damaged), we will notify you and return the item if requested(shipping my apply).

Shipping

You will be responsible for paying your own shipping costs for returning your item unless the return is due to an error on our part (e.g, wrong or defective item).
Shipping Costs are non-refundable

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at kdboutique2024@gmail.com

If you have any questions about our return and refund policy, please contact us at: kdboutique2024@gmail.com